Welcome to Love Diary (the "App")!
We take your privacy seriously. This Privacy Policy explains how Love Diary ("we" or "us") collects, uses, stores, shares and protects your personal information when you use the App, and the rights you have. Please read it carefully.
1. Information we collect
We may collect the following types of information:
- Account information: information you provide when you register, sign in or update your account, such as a nickname, email address or mobile number.
- Device information: such as device model, operating system version, IP address and device identifiers.
- Usage information: such as records of your actions in the App, access logs, and crash and performance data.
- Content you provide: such as content you upload, enter or send when using features, and information you give us when you contact us.
2. How we use information
We use the information we collect to:
- Provide, maintain and improve the App's features and services.
- Personalise your experience.
- Send you service-related notices, such as security alerts, feature updates and policy changes.
- Keep accounts and the Service secure and prevent fraud, abuse and unlawful activity.
- Provide personalised advertising or marketing content, where you have agreed to receive it.
- Comply with our obligations under applicable law.
3. Legal bases for processing
Where applicable law requires a legal basis for processing (for example, in the European Economic Area and the United Kingdom), we rely on:
- Contract: processing necessary to provide the services you request.
- Consent: for example, for personalised advertising or marketing. You can withdraw consent at any time; this does not affect processing carried out before you withdrew it.
- Legitimate interests: for example, keeping the Service secure and improving it, where those interests are not overridden by your rights.
- Legal obligation: processing necessary to comply with applicable law.
4. Storage and protection of information
- We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
- We keep your personal information only for as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. After that, we delete or anonymise it.
- We and our service providers may process your personal information outside the country or region where you live. When we transfer personal information across borders, we put appropriate safeguards in place as required by applicable law, such as standard contractual clauses.
5. Sharing and disclosure
We do not sell your personal information. We share or disclose it only:
- With service providers: third parties that provide services such as cloud storage, analytics and customer support, who may process it only on our instructions and for these purposes.
- For legal reasons: where necessary to comply with applicable law, legal process or lawful requests from public authorities, or to protect the rights, property and safety of us, our users or the public.
- In a business transfer: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, and the recipient will remain bound by this Policy.
- With your consent: in any other case, only with your prior consent.
6. Your rights
Depending on the laws of the country or region where you live, you may have the right to:
- Access: find out whether we process your personal information and obtain a copy of it.
- Correction: ask us to correct inaccurate or incomplete personal information.
- Deletion: ask us to delete your personal information, unless the law requires us to keep it.
- Restriction and objection: ask us to restrict processing, or object to processing based on legitimate interests or for direct marketing.
- Portability: receive your personal information in a commonly used, machine-readable format, or ask us to transfer it to another provider.
- Withdraw consent: withdraw any consent you have given, at any time.
- Complain: lodge a complaint with your local data protection authority.
You can exercise these rights using the contact details at the end of this Policy. To protect your information, we may need to verify your identity first, and we will respond within the time required by applicable law. We will not treat you differently for exercising these rights.
7. Children's privacy
The App is not directed to children below the minimum age set by the laws of the country or region where they live (13 to 16 in many places). Children below that age may use the App only with the consent and under the supervision of a parent or guardian. If we learn that we have collected a child's personal information without the required consent, we will delete it promptly.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. If there are material changes, we will notify you within the App and, where required by applicable law, ask for your consent again.
9. Contact us
If you have any questions or requests about this Privacy Policy, or wish to exercise your rights, please contact us:
- Email: support@macdeer.com